Coordinator, Technical Assistance and Training
Coordinator, Technical Assistance and Training
This position will primarily support LPHI’s growing role in partnership with the National Network of Public Health Institutes (NNPHI) in advancing a regional technical assistance hub that supports public health infrastructure and workforce development. The coordinator will manage all coordination functions for administering scope and budget deliverables, including reporting, communications, project plan and timeline, meeting management and related. The coordinator will support convening functions across technical assistance and training activities, including meeting design and facilitation of meetings with health departments, meeting design and implementation of regional convenings, and related. The coordinator is expected to approach all technical assistance and work for LPHI through an equity lens. This position will report to the project manager for technical assistance projects.
A successful candidate will thrive in a team environment, can proactively anticipate, and manage challenges, be a self-starter with strong abilities to manage multiple responsibilities and prioritize appropriately. Day-to-day responsibilities may include managing schedules and meetings, taking meeting minutes, identifying, and prioritizing items for attention, documentation management, and program activity coordination.
LPHI is headquartered in New Orleans, with employees based throughout the state. This position can be either New Orleans-based (office/remote hybrid) or fully remote from anywhere in Louisiana.
Bachelor’s degree in public health, social sciences, OR equivalent combination of education and experience required.
1 – 3 years of relevant professional experience in customer service, administrative support, and/or project coordination.
Strong interpersonal and relationship-building skills with experience working with individuals and groups of diverse backgrounds.
Ability to think proactively, be a self-starter, and function both independently and as a team.
Primary Duties and Responsibilities
Manage and coordinate meetings, trainings, and events using virtual, in-person, or hybrid platforms as required.
Lead coordination activities and support for technical assistance and training projects, including:
Updating project plans, stakeholder matrix, and other project tools.
Developing Communications materials, including e-mails to partners, website updates, promotional products, and more.
Support documentation management efforts by creating document library and file layout. Ensure version control of project and team documents.
Anticipate project support needs, potential roadblocks, and proactively collaborate with team members to ensure tasks are completed.
Proactively communicate and liaise with subject matter experts, funders, consultants, project participants and staff in other LPHI departments to ensure project partners are appropriately informed of project progress, next steps, and expectations.
Participate in organization, department, and project level, trainings and meetings.
Manage and coordinate convenings with state and local health departments and national and regional stakeholders including:
Planning event logistics such as location, technology, and meals
Managing registration when needed
Pre and post-event communication with presenters and participants
Develop and disseminate meeting materials, document meeting notes as needed, and assist with post-meeting follow-up.
Maintain up-to-date information about external partners and stakeholders.
Provides support for meetings, including scheduling, minutes, and follow-up. Responds to inquiries. Schedules meetings with internal staff and external partners. Exercises good judgment with respect to priorities and effective use of the team’s time.
Ensures preparedness and follow-through for meetings e.g., obtain and/or develop meeting purpose, objectives, and agendas, list meeting attendees and roles, schedule prep meetings as needed, take notes with action items/next steps including responsible party, and schedule post-meeting debriefs and follow-up to track organization action items, as requested.
Assists manager with timely processing of invoices and other reimbursements.
Develops a deep understanding of the programmatic areas and stakeholders to support administrative improvements.
Assists with preparation, proofreading, and editing of outgoing correspondence.
Maintains files of relevant organizational and programmatic documents. Updates documents, as necessary.
Promotes continuous improvement by developing efficiencies and implementing enhanced processes.
Engages in professional development activities to improve job-related skills and knowledge.
Desired Skills, Knowledge and Abilities
Ability to collaborate effectively and build strong, positive relationships with colleagues and partners, both internal and external to LPHI.
Exceptional emotional intelligence, including interpersonal skills and experience working with individuals and groups from diverse backgrounds.
Demonstrated ability to contribute to multiple complex projects simultaneously.
Demonstrated learning orientation; ability to learn new subject areas quickly.
Ability to champion and manage change.
Demonstrated ability to deliver with excellent quality and impact.
Ability to apply systems thinking and act strategically.
Ability to model and inspire authentic leadership.
Ability to effectively manage and successfully develop individuals and team.
Commitment to public health and achieving health equity.
Strong organizational skills required.
Editing and revision skills are a plus.
Ability to think proactively and function independently and must be able to work well in a team.
Ability to maintain a highly detail-oriented approach while maintaining an appreciation of the long-term goals and objectives of the project.
Proven and excellent written and oral communication skills.
Ability to utilize virtual meeting platforms, including but not limited to Microsoft Teams and Zoom to participate and coordinate meetings and activities in a virtual environment.
Minimum starting salary of $45,000.00 dependent on education and experience.
A competitive benefits package is offered to all LPHI full-time staff.
Equal Opportunity Employer