Director of Monitoring, Evaluation and Learning
Director of Monitoring, Evaluation and Learning
The Louisiana Public Health Institute (LPHI), founded in 1997, is a statewide 501(c)(3) nonprofit and public health institute that translates evidence into strategy to optimize health ecosystems. Our work focuses on uncovering complementary connections across sectors to combine the social, economic, and human capital needed to align action for health. We champion health for people, within systems, and throughout communities because we envision a world where everyone has the opportunity to be healthy.
We are a highly experienced team of professionals who are dedicated to making a positive, lasting impact on the lives of Louisiana residents. Our partners represent a broad range of stakeholders including government, academia, healthcare systems and providers, mental health and social services, community-based organizations, policy makers, business leaders and community advocates. We work together to build community capacity and resilience and to address social, economic, and racial factors that impact health outcomes.
The Louisiana Public Health Institute generates ideas to transform public health systems; and supports our staff to generate ideas with potential for local, state, and national impact, pilot these ideas, adapt and improve them, and evaluate their effectiveness. Effective monitoring, evaluation, and learning (MEL) is a core component to this approach, providing a tool for feedback, continuous improvement, and strategic decision making.
The Director of Monitoring, Evaluation and Learning will lead the development and implementation of MEL frameworks and processes that are tailored to LPHI’s multifaceted approach to policy, systems, and environmental change. In this role the Director will develop and implement flexible MEL tools that measure an array of outcomes, including perspectives of individuals within communities with a focus on racial justice and health equity.
This position will report directly to the Chief Program and Operations Officer and will work in close partnership with the Evaluation team, the Chief Data Officer – who oversees research and data infrastructure, and the Leadership team members. This position will supervise and oversee the Evaluation team.
- Doctoral degree (DrPH, PhD, EdD, etc.) in research, measurement, evaluation or related field preferred.
- Master’s degree in social science, public health or policy, measurement and statistics, education, or related interdisciplinary field with relevant work experience.
- Eight or more years of extensive experience plus proven leadership and recognition in the designing and implementation MEL tools for public health and/or related organizations or sectors.
- Up-to-date knowledge of best practices in monitoring, evaluation and impact assessment, and organizational learning.
- Experience with and commitment to a culturally relevant and equitable evaluation approach (CREE) and diversity, equity, and inclusion frameworks.
- Extensive experience in the design, implementation, and reporting of MEL initiatives of varying sizes from project planning and management, personnel management, and fiscal and budget components.
- Skilled in mixed-methods evaluation approaches, e.g. integration of qualitative and quantitative data collection and data analysis. Understanding of fidelity assessment (Adherence, Exposure, Quality of Delivery, Participant responsiveness, and program differentiation).
- Highly proficient and knowledgeable in the use of analytics software and tools, such as Stata, R, Tableau, Dedoose, and beyond.
- Proven track record of business development, including successful grant funding and yielding resources from diverse funding sources, such as government, foundations, and consulting services.
- Excellent interpersonal and communications skills (written and verbal), including ability to listen to and communicate with a wide variety of stakeholders from diverse backgrounds in relatable and meaningful ways. Ability to present issues in compelling terms and to communicate complex data and concepts clearly and effectively. Skill with facilitating learning, planning, and knowledge transfer in a variety of formats (i.e. face2face, virtual, hybrid).
- Excellent project management, time management, and organizational skills with careful attention to detail, and a demonstrated ability to manage multi-faceted projects and perform well in a fast-paced environment.
- Significant experience successfully managing teams and building capacity through mentorship and professional development.
- Sound and strategic judgment, ability to problem solve, and nimbleness in adapting to changing circumstances. Exceptional honestly, integrity, emotional intelligence including, critical thinking, accountability and ownership.
- Ability to travel up to 20% of the time (during non-COVID times).
Primary Duties and Responsibilities
Leadership and Strategy (20% of time)
- Work with senior leadership to shape a vision for the organization’s evaluation and programmatic work.
- Provide thought leadership and depth on crosscutting issues to develop LPHI’s culturally responsive and equitable (CREE) evaluation and diversity, equity inclusion frameworks and approaches, including asset framing.
- Lead the development of LPHIs performance indicators and impact measures for major programs, initiatives, and grants; and works collaboratively with program staff, funded partners, contractors, and grantors.
- Increase LPHI’s visibility on the local, state, and national levels. Contribute to and promote LPHI as a leader in the state of Louisiana for data-driven impact at the community-level. Contribute strategic recommendations supporting desired community health outcomes with data analysis and projections.
- Advance LPHI’s capacity to understand and analyze the impact of policies and decision-making on key priority populations.
- Ability to inspire and foster an organizational culture of excellence.
Optimize Relationships (15% of time)
- Proactively build, cultivate trust, and strengthen stakeholder relationships through ongoing engagement with key decision makers, collaborators, current and potential funders, consultants, partners, and stakeholders to promote LPHI’s work and our CREE and outcomes-driven commitments.
- Serve on advisory committees and/or boards to advance MEL and collective impact approaches.
- Engage in regular communication with program, communications and IT teams to ensure coordination and a shared understanding of goals, objectives and major milestones, including data and document management needs, staff expectations, and timely dissemination strategies.
- Be an inclusive, collaborative manager and thought partner who empowers, elevates, and inspires those around them.
MEL Design, Implementation, and Dissemination (35% of time)
- Lead the development and implementation of MEL frameworks and processes that are tailored to LPHI’s multifaceted approach to systems and behavior change with a team of MEL associates.
- Spearhead design and monitoring of LPHI’s performance indicators and impact measures for the organization, programs, initiatives, service lines, and grants.
- Develop and implement MEL plans at all phases in a program/initiatives life cycle, including design strategy (quantitative and qualitative); data collection plans; dissemination strategy. Ensure that all MEL plans include race equity outcomes and incorporate participatory methods, where appropriate.
- Develop and implement MEL tools that measure an array of outcomes to ensure the perspectives of those who are directly impacted by our programming, with a particular focus on racial equity and inclusion.
- Provide ongoing feedback to leadership and program teams on MEL activities (short reports, dashboards), including MEL that may inform need to adapt program interventions as appropriate.
- Conduct formal regular reviews to ensure consistency with changes to roadmaps/project plans. Ensure data accountability systems are coordinated; ensure quality and accuracy of MEL deliverables; including pre-submission report reviews.
- Meet with program teams to learn from MEL results and adapt interventions as appropriate. Support the use of MEL data as a tool for learning, strategic decision-making, and project planning.
- Support the translation, interpretation and dissemination (traditional and non-traditional) strategies of evaluation findings and learnings to varied audiences, including but not limited to: colleagues with and without training in evaluation and research, community members and leaders, and policy and decision makers.
- Assists in developing and maintaining a theory of change, research agenda, and evaluation framework to generate evidence base for the most effective ways to meet the organization’s long-term goals.
- For a subset of initiatives, oversee and/or conduct experimental or quasi-experimental impact evaluations – working with external evaluators as needed.
- Hire, supervise, coach and develop the MEL and program teams, as well as MEL consultants. Provide training and other guidance on MEL to others in the organization.
Business Development (20% of time)
- Identify and engage key partners and funders to promote MEL as a service line, LPHI’s capacity and competency as strategic partner and producer of high quality knowledge products and impact.
- Initiate and/or support development and writing of proposals and grant applications including but not limited to the preparation and review of MEL and related sections that are responsive to solicitation.
- Develop national, regional and community partnerships with public health entities, academic institutions, community interest groups and stakeholders to further LPHI’s mission and business development.
- Work with programs to promote and enhance brand and profile based on org data, accomplishments, and lessons learned.
- Coordinate annual organizational and program goals process, tracking and reporting on organizational priorities, key performance indicators, and strategic planning anticipated outcomes.
- Collaborate on the development of knowledge management and products; and lead organizational initiatives in an annual review and assessment of best practices.
- Shares our learning across the organization and with external audiences.
- May conduct individual research related to the LPHI’s priorities and identify and elevate strategic opportunities for the organization’s investment.
- Maintained detailed knowledge and lessons learned, best practices, issues and continuously support the program team and the sub-grantee in improving approaches, and processes.
Perform other duties as assigned.
Desired Skills, Knowledge, and Abilities
- Experience with tobacco prevention and control program evaluation.
- Distinguished in relevant field as demonstrated through awards, publications, and presentations.
- Background and/or understanding of implementation science.
- Ability to bring national, state, and local relevant MEL and public health partnerships to the organization.
- Experience with experimental or quasi-experimental research.
- Experience with program fidelity evaluation.
- Familiarity with the Institutional Review Board (IRB) process.
- Rigorous training, applied experience and demonstrated track record in:
- Advanced statistical methods and statistical analysis software (SAS, R, Stata, etc.)
- Qualitative research methods and qualitative analysis software (NVIVO, Atlas.ti, Dedoose, etc.)
- Data visualization techniques and software (Tableau, Power BI)
- Data surveying tools (RedCap, etc.)
- Known for being an out of the box, innovative thinker that is comfortable with challenging the status quo.
- Minimum starting salary of $100,000.00 dependent on education and experience.
- A competitive benefits package is offered to all LPHI full-time staff.
Equal Opportunity Employer