Senior Monitoring, Evaluation and Learning Manager
Senior Monitoring, Evaluation and Learning Manager
Contingent on funding
The Louisiana Public Health Institute (LPHI), founded in 1997, is a statewide 501(c)(3) nonprofit and public health institute that translates evidence into strategy to optimize health ecosystems. Our work focuses on uncovering complementary connections across sectors to combine the social, economic, and human capital needed to align action for health. We champion health for people, within systems, and throughout communities because we envision a world where everyone has the opportunity to be healthy.
LPHI’s strategies span a broad continuum of efforts that seek to address the social determinants of health in communities and enhance health care systems to improve health outcomes. LPHI prioritizes prevention, partnerships with multiple sectors, increased access to quality, integrated care and social services, and solutions that influence decision makers and policies that drive progress toward equity locally and nationally. Additionally, LPHI is a learning-oriented organization dedicated to professional development, coaching, and collaboration through an equity lens.
LPHI, a learning-informed organization dedicated to professional development, coaching, and collaboration through an equity lens, seeks a full-time, experienced, and energetic Senior Monitoring, Evaluation and Learning (MEL) Manager to manage all evaluation components for Louisiana’s statewide COVID-19 vaccine equity initiative, designed to enhance strategies and address emerging racial gaps in vaccination administration in partnership with the Louisiana Department of Health and a plethora of community partners. The statewide COVID-19 vaccine equity initiative is a collective impact project aimed to enhance vaccine equity strategies and address the emerging racial gap in COVID-19 vaccination through unprecedented collaboration with trusted, local organizations by hot-spotting the highest-incidence neighborhoods for a proactive vaccination campaign. The Senior MEL Manager will lead and oversee the creation and execution of the project evaluation plan as well as mixed-methods data collection, analysis and dissemination work plans, timelines, and deliverables. They will be responsible for overall implementation of the evaluation strategy, from inception through dissemination, translation, and planning for sustainability. The Senior MEL Manager will lead and monitor program activities of internal teams, external contractors and engaged partners and will also be responsible for developing relationships with partners and local community members as well as leading meeting planning and facilitation.
In addition to working on the vaccine equity initiative, the Senior MEL Manager will lead and advise on assessment, planning, and evaluation for LPHI, including but not limited to community, program and policy assessment and improvement planning, as well as monitoring and evaluation. This position will provide high quality technical assistance, guidance, and capacity building to internal and external stakeholders to help frame strategies to assess and prioritize community needs and identify and align evidence-informed strategies into thoughtful and measurable action plans to improve health and advance equity. The Senior MEL Manager will promote alignment of LPHI’s assessment and action planning strategy by working across the organization’s programmatic, evaluation and research teams.
The Senior MEL Manager position will be responsible for identifying and pursuing new business development opportunities including the creation of proposals and budgets and the management of stakeholder key relationships within Louisiana’s healthcare systems, not-for-profits, communities, etc. They will provide direct supervision as well as coaching and mentorship to team members, consultants, and interns. The Senior Manager will report to the Associate Director, Monitoring, Evaluation and Learning, and will work cross-collaboratively with team members across LPHI, including COVID-19 vaccine equity program team members and team members from finance, communications, and other areas represented across the organizations.
This position will be based in Louisiana. Due to the COVID-19 pandemic, this position will commence remotely therefore ideal candidates should have the ability to telework. Anticipating funding through March 2022 with a possibility of extension.
- Master’s degree in public health, social sciences, research and evaluation, or other relevant field required or equivalent combination of education and professional experience.
- 5+ years of relevant work experience in public health, population health, or related field with progressive growth in responsibilities
- Experience leading a project team, coaching staff towards excellence, and serving as a direct supervisor.
- Attention to detail and extensive experience with project management, including management of multiple simultaneous projects involving cross-functional project teams as well as budgets.
- Demonstrated experience in creation and execution of mixed-methods (qualitative and quantitative) data collection, data management, and analysis plans.
- Mastery of Microsoft Office suite (PPT, Excel, etc.) software.
- Proficiency in the use of data collection and analytics software and tools, such as ArcGIS, Stata, R, Tableau, Dedoose, Red Cap, and beyond.
- Ability to analyze demographic information to discern trends in population, health, and social indexes and measures.
- Demonstrated experience in high-quality data visualization and the creation of innovative dissemination products.
- Experience with and commitment to a culturally relevant and equitable evaluation approach (CREE) and diversity, equity, and inclusion frameworks.
- Excellent interpersonal and communications skills (written, non-verbal and verbal), including ability to listen to and communicate with a wide variety of stakeholders from diverse backgrounds in relatable and meaningful ways. Ability to present issues in compelling terms and to communicate complex data and concepts clearly and effectively. Skill with planning and facilitating learning/trainings, and knowledge transfer in a variety of formats (i.e. face2face, virtual, hybrid).
- Strong commitment to LPHI’s mission and values.
Primary Duties and Responsibilities
- Serve as project team lead/lead manager/primary point of contact on assigned projects.
- Develop, implement, maintain, and monitor written scopes of work and work plans for all assigned projects. Track progress, monitor level of effort, and prepare regular written and verbal updates to internal and external stakeholders.
- Coach, mentor, cross train and supervise team members and consultants on assigned projects.
- Identify potential barriers or threats, ensure appropriate escalation and stakeholder communication, and coordinate with relevant teams to mitigate or seek resolution.
- Oversee continuous quality improvement of assigned projects.
- Oversee and manage contracts and subcontracts, project budgets, and project staffing and invoicing.
Monitoring, Evaluation, Assessment and Research
- Lead the creation and implementation of evaluation and research plans/protocols as well as mixed-methods data collection, management, and analysis plans.
- Consistent use of evidence informed evaluation, assessment, and research protocols.
- Lead the analysis and translation of qualitative and quantitative data for internal and external audiences, including data interpretation and creating data visualizations.
- Gather and analyze data to understand the overall effectiveness of current health policies and identify any problem areas.
- Evaluate proposed and current policies targeting the health of the public (across Social Determinants of Health) and create written briefs supporting LPHI’s positions.
- Lead the creation of evidence-based recommendations aligned with findings and evidence-informed best practice.
- Lead reporting, product development and dissemination planning for projects, to include the creation of dissemination materials (manuscripts, reports, one pagers, presentations, etc.) and creation of dissemination plans.
Strategic Planning and Development
- Apply strategic thinking and content expertise in health equity, social determinants, and public and population health to drive LPHI’s assessment and action planning work and development opportunities.
- Engage partners, solicit partner feedback, and facilitate strategic planning and decision-making across partners and internal teams to drive towards excellence in implementation and exploration of new opportunities.
- Assess and strategically respond to internal and external stakeholders’ assessment-related needs and assets to ensure successful implementation of assigned programs.
- Assess trends in public health, health equity and social determinants to inform decisions regarding assessment scopes of work, partnerships, and development opportunities.
- Create strategies for new and expanded areas of work, including but not limited to the creation of an LPHI service line for CHNA/CHIPs (e.g., search for grant opportunities, design service lines, pitch concepts to partners and funders).
- Serve as subject matter expert on assessment and action planning methods (including but not limited to CHNA/CHIPs) and work closely with LPHI programmatic and evaluation teams to ensure that LPHI’s assessment, action planning and community engagement work are driven by evidence-based and best practices.
- Lead grant and program development, including but not limited to grant writing as well as grant and programmatic research on evidence-informed and or innovative funding opportunities.
- Lead convenings with community and organizational stakeholders.
- Lead the development of communications materials, including writing content for LPHI newsletters, website, and social media.
- Proactively support and/or lead overall organizational operations advancement efforts.
- Attend and actively participate in team and LPHI-wide meetings.
- Work in partnership with programmatic staff and partners to execute a collective impact plan to implement new processes and approaches to advance Community Health Needs Assessment findings.
- Perform other duties as assigned.
Desired Knowledge, Skills and Abilities
- Experience successfully leading assessments and improvement/action plans using the Mobilizing for Action through Planning and Partnerships (MAPP) framework and/or similar community-driven strategic planning processes for improving community health and advancing equity.
- Formal training in and applied use of system and design thinking frameworks.
- Experience facilitating large, complex community and collective impact projects.
- Mastery of techniques for involving a wide range of people in making decisions.
- Ability to work with the public and articulate planning issues to a wide variety of audiences.
- Understand the interaction among the economy, transportation, justice, health and human services, and environment.
- Highly skilled in stakeholder assessment and mapping.
- Experience with policy analysis.
- Financial planning and management skills, including developing and managing budgets, identifying funding mechanisms to support and/or sustain community level interventions.
- Ability to collaborate effectively and build strong, positive relationships with colleagues and partners, both internal and external to LPHI.
- Exceptional emotional intelligence, including interpersonal skills and experience working with individuals and groups from diverse backgrounds.
- Demonstrated learning orientation.
- Ability to champion and manage change.
- Demonstrated ability to deliver with excellent quality and impact.
- Ability to apply systems thinking and act strategically.
- Ability to model and inspire authentic leadership.
- Ability to effectively manage and successfully develop individuals and team.
- Working knowledge of virtual meeting platforms, including but not limited to Zoom, GoToWebinar, and Microsoft Teams, and ability to be trained to operate these platforms.
• Minimum starting salary of $60,000.00 dependent on education and experience.
• A competitive benefits package is offered to all LPHI full-time staff.
Equal Opportunity Employer