Careers

Senior Program Coordinator, PATH

Senior Program Coordinator, PATH  

Organization Summary 

The Louisiana Public Health Institute (LPHI), founded in 1997, is a statewide 501(c)(3) nonprofit and public health institute that translates evidence into strategy to optimize health ecosystems. Our work focuses on uncovering complementary connections across sectors to combine the social, economic, and workforce needed to align action for health. We champion health for people, within systems, and throughout communities because we envision a world where everyone has the opportunity to be healthy and well.

We are a highly experienced team of professionals who are dedicated to making a positive, lasting impact on the lives of Louisiana residents. Our partners represent a broad range of stakeholders including government, academia, healthcare systems and providers, mental health and social services, community-based organizations, policy makers, business leaders and community advocates. We work together to build community capacity and resilience and to address social, economic, and racial factors that impact health outcomes.

The Opportunity

LPHI seeks a Senior Program Coordinator for the Partnership for Achieving Total Health (PATH), a supporting organization of LPHI that manages the Greater New Orleans Health Information Exchange (GNOHIE). The GNOHIE facilitates the secure exchange of health information between healthcare and social service organizations to enhance care coordination, improve population health, and address the social determinants of health.

The Senior Program Coordinator will work cross-functionally to support the daily functions of PATH. This position will work closely with internal staff and external healthcare and social service organizations that are members of the PATH network. The position will be an employee of the Louisiana Public Health Institute and will report to the Senior Program Manager.     

This position is located in New Orleans.  Due to the COVID-19 pandemic, this position will commence remotely therefore ideal candidates should have the ability to telework. However, in the near future, this position will be required to be based in the New Orleans office with ability for a hybrid telework option.

Minimum Qualifications

  • Bachelor’s Degree with 2-3 years of professional experience in health systems or healthcare administration, health information technology, public health, or health services research required.
  • Master’s Degree in healthcare administration, public health, information systems, computer science, or related field preferred.

 Primary Duties and Responsibilities

The primary responsibility of this position is to support the PATH team by coordinating key operational and business development functions, including:

  • Account management, engagement, and communications
  • Member onboarding support
  • Meeting and event management
  • Process improvement and documentation
  • Documentation management and support – maintain member info and contacts, update communications materials, document key internal processes, etc.
  • Project plan development and tracking
  • Support to product materials, including updates
  • Communications, including website management and newsletter
  • BOD support, including preparation and follow up
  • Help desk support, as needed

Administration and Coordination

  • Manage engagement and communications with PATH members
  • Coordinate and respond to PATH members’ questions, requests, and issues
  • Assist with development and dissemination of PATH communications and promotional materials, such as newsletters, presentation slides, and website content
  • Support PATH in planning and implementing convenings, trainings, and other events with external partners
  • Assist in creating feedback and evaluation tools, such as surveys and reports
  • Develop and maintain project plans, internal process documents, and other tools to facilitate internal coordination on projects
  • Develop and disseminate meeting materials, document meeting notes as needed, and assist with post-meeting follow-up
  • Maintain up-to-date information about external partners and stakeholders
  • Contribute to the development of scopes of work and proposals for new projects and new service offerings

Perform other duties as assigned

Desired Skills, Knowledge and Abilities

  • Ability to collaborate effectively and build strong, positive relationships with colleagues and partners, both internal and external to LPHI
  • Exceptional emotional intelligence, including interpersonal skills and experience working with individuals and groups from diverse backgrounds
  • Demonstrated ability to contribute to multiple complex projects simultaneously
  • Demonstrated learning orientation; ability to learn new subject areas quickly
  • Ability to champion and manage change
  • Demonstrated ability to deliver with excellent quality and impact
  • Ability to apply systems thinking and act strategically
  • Ability to model and inspire authentic leadership
  • Ability to effectively manage and successfully develop individuals and team
  • Commitment to public health and achieving health equity
  • Strong organizational skills required
  • Editing and revision skills are a plus
  • Ability to think proactively and function independently and must be able to work well in a team
  • Ability to maintain a highly detail-oriented approach while maintaining an appreciation of the long-term goals and objectives of the project
  • Proven and excellent written and oral communication skills

Salary/Benefits

  • Minimum starting salary of $45,000.00 dependent on education and experience.
  • A competitive benefits package is offered to all LPHI full-time staff.

Apply

Equal Opportunity Employer