Clinical Transformation
Bridging clinical care and community health to improve patient experience, quality of care, and health outcomesOverview
LPHI brings a unique approach to clinical transformation, combining skilled practice coaches with extensive clinical expertise in factors that influence patient health outcomes and healthcare costs. With decades of experience helping healthcare organizations transform their operations to provide quality, patient-centered care, we are a valued partner in achieving better care, smarter spending and healthier people.
We work to support models that integrate behavioral health, social services and community-oriented public health as well as advance quality, integrated primary care practices in communities to improve patient experience, reduce costs, improve quality of care and engage communities.
Highlights
Through the Primary Care Capacity Project, LPHI implemented the first demonstration pilot of the Community Center Health Home concept with five community health centers across the Gulf Coast region.
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With expertise from partners, LPHI developed the Emergency Management & Community Resilience: A Capacity Building Toolkit for Health Centers, which aims to integrate emergency management into existing clinic operations & community outreach & supports their timely recovery.
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Our Regional Care Collaborative provides the opportunity for healthcare professionals to share information and ideas and network with colleagues to enhance resources and skills.
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The Greater New Orleans Health Information Exchange supports local hospitals and outpatient primary and behavioral health providers to get patient information where it needs to be, when it needs to be there.
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Through the Primary Care Access and Stabilization Grant, LPHI helped to establish high quality primary care centers in Greater New Orleans post Hurricane Katrina.
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Crescent City Beacon Community enhanced primary care coordination through innovative health information exchange between private hospitals and community health clinics.
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Programs and Initiatives

Gulf Region Health Outreach Program: Primary Care Capacity Project
The Gulf Region Health Outreach Program (GRHOP) - Primary Care Capacity Project (PCCP) is a $46 million program of the Louisiana Public Health Institute (LPHI). Its purpose is to expand access to integrated, high quality, sustainable, community-based primary care in Deepwater Horizon oil spill impacted communities in four states – Louisiana, Mississippi, Alabama and Florida.
PCCP established a regional health partnership across the four states to improve capacity and infrastructure for delivering high quality/value healthcare. The project assists community health clinics advance toward greater access to care, quality improvement, efficiency and financial sustainability through the use of evidence-based best practices and innovative health information technology solutions.
Resources for PCCP partners can be found here.

Louisiana Health Center Controlled Network
The Louisiana Health Center Controlled Network (HCCN) is a HRSA-funded initiative of 31 Federally Qualified Health Centers (FQHCs) across Louisiana and is focused on quality improvement in healthcare through the adoption of health information technology. As healthcare reimbursement continues its move towards a value and quality driven system, the ability of providers, care teams, and organizations to analyze their population and improve the quality of care as a whole will be critical to success and sustainability, and the Louisiana HCCN will assist in that effort. The initiative is administered by the Louisiana Primary Care Association (LPCA), in partnership with LPHI.
Phase Two of the Louisiana HCCN will focus technical assistance on helping Participating Health Centers (PHCs) meet new core objectives; HIT Implementation and Meaningful Use; Data and Quality Reporting; Health Information Exchange and Population Health Management; and Quality Improvement.
To meet these objectives the Network offers to PHCs; direct one-on-one technical assistance; analytical quality feedback reports; two in-person learning sessions per year; topical technical assistance webinars; peer-to-peer learning and exchange; and EHR and other data system user groups.

Crescent City Participant Community
The Crescent City Participant Community (CCPC) is administered by the Louisiana Public Health Institute with joint leadership from the City of New Orleans Health and Police Departments, the City of New Orleans Homeless Court, Metropolitan Human Services District, the Orleans Parish Forensic Mental Health Coalition, the Orleans Parish Sheriff’s Office, and the Partnership for Achieving Total Health. Through its collaboration with the Community Health Peer (CHP) Learning Program’s National Program Office, which is led by AcademyHealth, the CCPC will be working to use health information technology to share management and coordinate care among participant entities - aggregating data from electronic health records, proprietary and public community-level records, public health information, and the Greater New Orleans Health Information Exchange. The CCPC aims to improve the effectiveness and efficiency of care coordination and access to services for approximately 400 people who are diagnosed with a mental illness in order to improve their health and reduce the costs associated with their care.
HIE Technical Support Analyst
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Senior Analyst
Program Manager
Program Manager
Senior Project Manager
Director
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Partner Organizations





